Frequently Asked Questions
If you do not have what I am looking for, can you find it for me?
Absolutely! We work closely with our suppliers, and if we do not have the item that you are looking for in our store we are able to order it and have it delivered to our location.
I have purchased from your store, and now my item needs servicing. Can you help?
Yes! We offer all motorcycle repair and maintenance on all makes and models, including Motorcycles, side by sides, atv and dirt bikes. Visit our Service page or call the store at 519-682-2430 and talk to our service manager to book your appointment today!
How long does it take for parts to arrive once ordered?
Typically 3 days. We don’t charge for shipping and returns are easy!
When should you get an oil change?
Each machine has a slightly difference service schedule based on hours or KM, your owner’s manual will have the schedule. If you don’t ride enough to get to a next service point we recommend servicing your machine at least once a year to help keep thing fresh and keep condensation out.
Why does my battery go low?
There can be a number of reasons why a battery goes low. Most often it’s how its stored during the winter months! We recommend using a battery tender to keep the battery in great condition throughout the winter and any time you’re not riding! You can also remove the battery and bring it in the house if your storage space is unheated. If you think there may be something else causing it to go low, give us a call and chat with our knowledgeable service department!
519-682-2430
Do I need a drivers licence to ride my 4 wheeler on the roads?
In Chatham-Kent you are able to ride on the roads with a valid drivers licence, insurance and plates. For more information the Chatham-Kent ATV Road Bylaw Information Page or the Chatham-Kent Off-Road Vehicle By-Law Page.